The Inside Sales Representative performs duties to increase profitable dollar sales by effectively building buying relationships with customers/prospects, aggressively soliciting new business, and discovering new opportunities to meet customer needs.
Technical Support – Tier I will be the initial point of contact for customers using our SaaS Instant Issuance Solution. This role is responsible for providing excellent customer service, building and maintaining strong customer relationships, and becoming an expert on the technical challenges, requirements, and solutions of our product.