Desired Skills:
- Passion for enriching the lives of others through the resolution of end-user issues
- Customer-centric view on delivering service and support.
- Experience as a help desk technician or customer support role.
- A tech-savvy individual with a passion for life-long learning.
- Clear communication skills.
- Calm demeanor in times of high workload.
Requirements:
- B.S. Degree in Computer Science or Information Systems preferred.
- High school diploma or GED required
- Minimum of 3 years of relevant experience in Service Desk Support or equivalent combination of education and experience. At least 3 years demonstrated success in desktop support role.
- Excellent written and oral communication skills; comfortable presenting ideas and concepts
- Ability to work independently and pro-actively
- Excellent project management skills
- Must be detail oriented and able to multi-task
- Capable of thinking tactically and strategically
- Strong ‘doer’ mentality; ability to drive ideas from concept to completion
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint)
- Elementary English proficiency communication skills necessary
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Company Overview:
CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.
Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.
CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.
