IT Engineering Manager - Remote Schedule

The Manager of IT Engineering is a strategic and technical leadership role within the IT Operations organization. This role is responsible for evolving and managing the company’s cloud and on-premises infrastructure. This role is essential for adopting modern platform engineering practices, enhancing automation, and ensuring CPI's technology platforms' reliability, scalability, and security.

This leader will oversee a geographically distributed team and will play a key role in shaping the future of CPI’s infrastructure by implementing cloud-native solutions, particularly in AWS, and promoting a culture of platform engineering. The ideal candidate will have a proven track record of building platform engineering capabilities, improving operational efficiency through automation, and leading high-performing technical teams.

• Lead the design, implementation, and continuous improvement of CPI’s platform engineering strategy, strongly emphasizing cloud-native technologies and automation.
• Oversee the management and optimization of cloud infrastructure (primarily AWS), hybrid environments, and on-premises systems.
• Champion the adoption of Infrastructure as Code (IaC), CI/CD pipelines, and automated configuration management tools (e.g., Terraform, Ansible, GitLab).
• Build and lead a high-performing platform engineering team focused on reliability, scalability, and developer enablement.
• Collaborate with software engineering, security, and operations teams to ensure seamless integration and support of applications and services.
• Establish and monitor SLAs, KPIs, and operational metrics to ensure high availability and performance of infrastructure services.
• Drive vendor management and strategic partnerships to support infrastructure and platform goals.
• Manage the IT platform engineering budget, including forecasting, procurement, and cost optimization strategies.
• Ensure compliance with security, regulatory, and audit requirements, including PCI and ITGC controls.
• Foster a continuous improvement, innovation, and customer-centric service delivery culture.

• Experience with containerization and orchestration (e.g., Docker, Kubernetes, EKS).
• Familiarity with monitoring and observability tools (e.g., Datadog, Prometheus, Grafana).
• Familiarity with hypervisor tools (e.g., VMware and Hyper-V).
• Experience in regulated environments (e.g., PCI) and working with audit and compliance teams.
• Preferred AWS certifications (e.g., Solutions Architect, DevOps Engineer).
• Experience in manufacturing or distribution environments.
• Familiarity with DevOps practices and tools (e.g., Jenkins, GitLab CI/CD, ArgoCD).

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 8+ years of experience in IT infrastructure or platform engineering, with at least 4 years in a leadership role.
• Proven Experience in AWS services (EC2, S3, RDS, Lambda, VPC, IAM, etc.) and cloud architecture best practices.
• Proven experience implementing and scaling platform engineering practices in a mid-to-large enterprise.
• Excellent communication, collaboration, and leadership skills.
• Experience supporting remote and distributed teams.
• Strong background in automation, scripting, and Infrastructure as Code (e.g., Terraform, CloudFormation).

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Physical Demands:

• Must be able to remain in a stationary position (sitting or standing) a majority of the time.
• Occasionally move about inside the office to access cabinets and office machines.
• Constantly operates a computer and other office productivity machinery.
• Frequently communicates with co-workers on project requirements, must be able to exchange accurate written or verbal communications.
• Must be able to assess information from computers.
• Works in indoor office conditions.

This role requires the ability to work from home in a virtual environment, where the following is required;
reliable high-speed internet access (hotspot not acceptable)
dedicated distraction-free home work environment

Company Overview:

CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.

Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.

CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.